Foot & Ankle Center at 921 East Main Street in Purcellville, Virginia

Customer Reviews about Foot & Ankle Center

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  DO NOT TRUST THIS PLACE. Horrible customer service and not willing to work with patients. They failed to get written approval from the insurance company after agreeing to charge my daughter ~$120 for inserts. Shortly after they informed us that our bill was $430 because the insurance company came back and stated they would not cover the cost. Instead of confirming in advance that we wanted to proceed, they instead made the inserts and promptly billed for the full amount. We have, of course, tried to work out a way to resolve this by offering to cover out of pocket expense and they can keep the inserts. By any stretch of the imagination, most reasonable providers would agree to this. Instead, they feel the need to destroy her credit which is hindering her ability to get a job. Now we are forced to pay off extortion rates from a bill collector just to clear her name in order to get a job. I'm sorry, if you want to be taken by crooks please go here, otherwise find a reputable doctor.
  July 02, 2017

  by Bryan Brooks
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  These scam artists promised to give me a reminder phone call(which was my condition I stated before agreeing to make another appointment). They neglected to call me, sent me a bill for a missed appointment fee, said they didn't have to give reminder phone calls, then changed their story and said they did call me and the fraudulent charge stands. They even added a date to the day they called me. Funny how at first their story was that they didn't call me because they don't have to and when I pressed the matter all of the sudden a date exists that they did call me on. This is the worst doctors office I have ever been to. Lying scam artists!
  April 29, 2017

  by Brittany Kervin

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About Foot & Ankle Center in Purcellville